Our Careteam

Kaitlyn
Clinic Manager
Kaitlyn used to work in the retail side of the pet care industry. In that capacity, there were only so many solutions she was able to give to pet owners before advising that they seek help from their veterinarian. Kaitlyn’s involvement always ended there, and she knew that she wanted to do more. That’s why she decided to move into the veterinary world herself! Now, she’s proud to serve as the Clinic Manager here at Dixie Road Pet Clinic.

Kaitlyn is originally from Bolton, Ontario and has now worked with pets for more than six years in total. After her stint in the retail side of the animal-care field, she came across an opportunity to work in a veterinary clinic setting—that’s when she joined the team here at Dixie Road Pet Clinic, and she hasn’t looked back since. Kaitlyn’s favourite part of her work is getting to interact directly with pet owners and be with them through hardships and victories alike. She also loves to see puppies and kittens grow and mature into happy, healthy adults over the years.

Away from the office, Kaitlyn is an avid painter, illustrator, and photographer and studied art at the Ontario College of Art and Design University for five years. She even owns and operates her own photography company, specializing in pet photography!
Sarah
Client Care Specialist
Sarah’s own dog, Pablo, is the inspiration behind her love for animals and her passion for their healthcare. When she first adopted Pablo as a puppy in 2015, Sarah had a realization: no matter how bad her day may had been, she could always come home to her dog’s positivity, companionship, and unconditional love. For Sarah, getting to spend her days nurturing and strengthening those bonds for other pet owners is a dream come true! She’s Dixie Road Pet Clinic’s Customer Care Coordinator, and also serves the area’s pets as a Veterinary Assistant.

Sarah grew up in Malton but moved to Brampton with her family shortly before her high-school years. She’s been here ever since! After having her son and being on maternity leave for a year, Sarah decided to return to the workforce—she was thrilled to accept a position at Dixie Road Pet Clinic, and couldn’t be happier to launch her journey in veterinary medicine here. One of Sarah’s favourite parts of the job is speaking to clients about the hospital’s wellness program, and she never tires of meeting adorable companions on a daily basis!

Most of Sarah’s free time away from the clinic is spent with her family. Along with Pablo, Sarah shares her home with her boyfriend, C.J., and her young son, Aliath.
Nicole
Client Care Specialist
In Nicole’s experience, pets provide just as much of a consistent, steady support system in life as any human family member is capable of. She’s always wanted to be surrounded by people who love and need their animal companions as much as she does! Now, Nicole is able to pair her strong background in customer service with her lifelong love for animals—she’s a Client Care Specialist here at Dixie Road Pet Clinic.

A Brampton native, Nicole had previously served in a management role at a local company and began to feel that it was time for a change. After her maternity leave ended, she decided to jump headfirst into the veterinary profession—that’s when she joined the team here at Dixie Road Pet Clinic! Nicole has been a part of the clinic family since April of 2018 and serves as a Client Care Specialist. She loves soaking up knowledge from her fellow staff members, and she’s found that she has a special affinity for puppy and kitten visits in the exam rooms.

Nicole lives with her young son, Nathan (who is already turning into a huge animal lover just like his mother!). When she finds a spare moment between her busy work schedule and family life, Nicole enjoys arts and crafts, and particularly likes completing DIY projects around the house. As a family, they love going to the park or visiting Nathan’s grandparents in Oshawa. When she finds a spare moment between her busy work schedule and family life, Nicole enjoys arts and crafts, and particularly likes completing DIY projects around the house.
Jashelle
Registered Veterinary Technician
As a five-year-old, Jashelle wanted to be many things when she grew up, one of which was a veterinarian. As she got a bit older, her focus narrowed: working hands-on with animals was the only thing she wanted to do! Jashelle’s passion simply hasn’t quit. Now, she helps animals every day as a Registered Veterinary Technician.

Jashelle was born in Mississauga, Ontario but grew up here in Brampton. She began volunteering at the Brampton Animal Shelter while she was still in high school, then enrolled in Sheridan College’s veterinary technology program immediately after graduation. She earned her Veterinary Technician certifications in April of 2018, and continued to help pets in the hospital that she had worked for throughout college. When Jashelle passed her Veterinary Technician National Exam that August, she decided to look for a greater opportunity—that’s when she joined the Dixie Road Pet Clinic family!

Jashelle has been a member of the team since September of 2018. As a Tech, she particularly likes assisting with surgeries and helping to educate pet owners on the best care techniques for their companions. For her, helping others to understand their pets’ health in the most thorough way possible is especially rewarding.

At home, Jashelle and her family share their lives with an orange tabby cat, Taelz, whose favourite thing to do is wrestle with his stuffed dog toy. When she isn’t helping pets here at the clinic or spending time with friends and family, Jashelle enjoys working out, swimming, reading, playing the piano, traveling, and doing fashion, runway, and commercial modeling. The highlight of her modeling career so far came in 2018, when she got to walk the runway during New York City’s Fashion Week!
Liz
Client Care Specialist
Liz has been serving the public in various customer service roles for the past 13 years. She loves working with people and makes it her mission to provide exceptional service, every time. When Liz found an opportunity that combined top-notch customer service with adorable pets, she simply couldn’t resist! She’s proud to serve as a member of Dixie Road Pet Clinic’s Client Care Specialist team.

Liz grew up in Brampton with three older brothers and a house full of pets. She joined the Dixie Road Pet clinic team in March of 2019, and couldn’t be happier to serve the pets and animal owners of her hometown as a Customer Service Representative. Liz loves to be the first point of contact with all of the clinic’s visitors—human and animal alike—and she’s especially fond of learning something new every single day.

When she’s not at work, Liz loves knitting and crocheting (she’s been knitting since the age of seven!), reading good books, and taking her dog for walks. She shares her life with a Shih Tzu, Angel, who hates to be woken up before noon, as well as two cats named Severus and Minerva who love sunbathing and pestering Angel at every opportunity.
Kelsey
Client Care Specialist
Kelsey grew up in Stouffville, Ohio, where she would frequently visit and work on the family farm. She’s worked with horses closely for over a decade, and always appreciated the wonderful connections that we share with our animal companions. After finishing school and working in a variety of fields, Kelsey decided that it was time to follow her passion. That’s when she joined the Dixie Road Pet Clinic family!

Kelsey joined the hospital team in August of 2019, and couldn’t be happier to launch her journey in veterinary medicine right here at Dixie Road Pet Clinic. She serves as a Client Care Specialist and loves to meet and greet pet owners and their adorable companions at the front desk. For Kelsey, getting a firsthand look at the incredible bonds between pets and owners is truly remarkable!

Away from work, Kelsey enjoys working on the family farm and relaxing at home with her own pets. She lives with two cats: Lou, who is the most laid-back cat Kelsey has ever known; and Jet, who never stops talking and is constantly on the go.
Gillian
Registered Veterinary Technician
Gillian has enjoyed the company of pets ever since she can remember, and she’s always wanted to give something back. For her, a career spent helping animals simply makes sense! Gillian is proud to serve the pets and animal owners of the Brampton area as a Registered Veterinary Technician.

Gillian was born in England but grew up in Toronto. She earned her veterinary accreditations from St. Clair College and became a member of the Dixie Road Pet Clinic family in early 2016. Gillian has a special interest in pain management, and she particularly likes helping each and every pet that visits the clinic to be as comfortable as possible throughout their time here.

Away from the hospital, Gillian enjoys running, swimming, downhill skiing, painting, and spending quality time with her family. She lives in East Garafraxa with her husband, Ken, and their three boys: Luke, Chad, and Matthew.
Ruby
Client Care Specialist
Ruby grew up with cats, dogs, and a guinea pig, and spending time around her childhood pets always had a calming effect on her. Later in life, when the opportunity arose for her to put her customer-service background to good use in an animal-care setting, she knew that she couldn’t pass up the chance! Ruby has been a member of the Dixie Road Pet Clinic family ever since.

Ruby grew up in Toronto and attended Sheridan College to study human resources. She served as a receptionist in various facilities before discovering an opening here at Dixie Road Pet Clinic, and didn’t waste any time applying. Ruby was thrilled to join the clinic family as a Client Care Specialist in the spring of 2019! She’s particularly fond of helping the hospital’s new puppy and kitten visitors feel as comfortable as possible during their first appointments.

Ruby lives with her boyfriend in Woodbridge, and her family has two pets at home: Chanel, a loveable cat, and a Maltese/Yorkie mix who goes by Charly.