Our Careteam

Jen Heron

Operations Manager

Jen grew up in Toronto, where her household pets made a permanent impression. Tagging along with her parents to adopt the family’s first dog was particularly inspiring—she’s known ever since that she would love to help others’ animal companions to live happy, healthy lives. Jen gets to do just that every day as a member of the Dixie Road Pet Clinic team!

Jen spent seven years working in management and customer service before becoming a veterinary professional. When a position opened here at the hospital, she jumped at the chance to use her skillset to improve the lives of other pet owners just like herself. Jen serves as the clinic’s Operations Manager, and works diligently to make sure that each and every visitor to the hospital—two- and four-legged alike—has a positive experience.

Jen lives in Tottenham with her husband, Shaun, and their young son, Chase. The family shares their home with a Shepherd/husky mix named Koda whose favourite thing to do is cuddle on the couch. When she isn’t caring for the area’s pets here at the clinic or spending quality time with family, Jen enjoys competitive dance. Growing up, she was even crowned Miss Dance of Canada 2006 and attended Canada’s National Ballet School to become a certified ballet teacher!

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Sabrina Wale

Registered Veterinary Technician

Sabrina’s very first cat, Gentle, helped to set her heart on the world of animal care at a very young age. She hasn’t looked back since! Sabrina’s passion has come full-circle: she’s a Registered Veterinary Technician with the Dixie Road Pet Clinic family.

Sabrina grew up in the countryside of Ontario and is a 2003 graduate of Seneca College in King City. She served as a Registered Veterinary Technician in the emergency care world for a time before deciding to make a change—that’s when she signed on here at Dixie Road Pet Clinic. Sabrina has been a part of the hospital team since August of 2017, and brings with her a special interest in animal nutrition. She’s also fond of client education and loves to help strengthen the bond between a pet and owner by imparting her knowledge in a clear, concise way.

Sabrina lives in Shelburne with her husband, Blair, a fish tank full of about 200 guppies, and the family pet, Humphrey. When she isn’t spending quality time with her family or tending to pets’ needs here at the hospital, Sabrina likes gardening, scrapbooking, and watching movies.

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Gillian

Registered Veterinary Technician

Gillian has enjoyed the company of pets ever since she can remember, and she’s always wanted to give something back. For her, a career spent helping animals simply makes sense! Gillian is proud to serve the pets and animal owners of the Brampton area as a Registered Veterinary Technician.

Gillian was born in England but grew up in Toronto. She earned her veterinary accreditations from St. Clair College and became a member of the Dixie Road Pet Clinic family in early 2016. Gillian has a special interest in pain management, and she particularly likes helping each and every pet that visits the clinic to be as comfortable as possible throughout their time here.

Away from the hospital, Gillian enjoys running, swimming, downhill skiing, painting, and spending quality time with her family. She lives in East Garafraxa with her husband, Ken, and their three boys: Luke, Chad, and Matthew.

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Michelle Young

Client Care Specialist

Like most veterinary professionals, Michelle has adored animals ever since she was young. Her other passion, though, is customer care. For Michelle, getting to interact with both pets and their loving owners on a daily basis is a dream come true! She’s one of Dixie Road Pet Clinic’s Client Care Specialists.

Michelle is originally from Burlington, Ontario and began her animal-care career at the Calgary Zoo’s private farm. It wasn’t long before she began working at a 24-hour-a-day emergency clinic down the street from the farm, where she gained even more crucial hands-on experience in the veterinary field. After a number of years working in emergency medicine, Michelle joined the Dixie Road Pet Clinic family in 2016—her favourite parts of the job are speaking directly with clients and sneaking treats to the hospital’s visiting pets.

Outside of work, Michelle enjoys dirt biking in the mud, painting, traveling (she’s lived and worked in Korea, Japan, Thailand, Europe, and all over Canada!), and spending time with her family at home. She lives with her partner, Jason, his wonderful son Kai, and several pets. They share their home with Tao, Michelle’s aging orange tabby cat; a miniature schnauzer named Dexter whose oversized personality makes up for his small size; Dallas the Olde English bulldog; and a silly bull terrier named Frankie.

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Krista

Receptionist

In Krista’s childhood home, there was never a time when an animal wasn’t present. She’s been passionate about pet care her entire life! The world of veterinary medicine was a natural choice for her, and she’s now a proud member of the Dixie Road Pet Clinic team.

A Brampton native, Krista first worked with animals in a pet food store before signing up at Sheridan College to study veterinary medicine. She became an Animal Care Attendant and worked in emergency medicine for a time before deciding to make a switch. That’s when she joined the Dixie Road Pet Clinic family! Krista particularly likes to meet new puppy and kitten owners and make sure their first visits to the clinic are extra-special.

Away from the office, Krista likes reading, sculpting clay, and working with computers. She has two rescued cats at home: Danix, who is the tiniest cat that Krista has ever seen; and Gabriel, who never fails to offer Krista a loving tail-twitch when she gets home from work.

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